Baggage Information

AirGo allows passengers to carry one personal item plus checked baggage depending on ticket type. Always check your ticket allowance before packing.

Carry-On Baggage

  • 1 Hand Carry - Maximum 7 kg, fits overhead bin (56 x 36 x 23 cm).
  • 1 Personal Item - Laptop bag, handbag, or small backpack under the seat.
  • Infants may carry 1 small diaper bag additionally.

Checked Baggage

  • Economy Class - 7 kg checked baggage included.
  • Business Class - 30 kg checked baggage allowance.
  • First Class - Extra large checked baggage allowance.

Oversized or overweight bags incur extra fees. Always check AirGo Philippines Baggage Information before your flight.

Prohibited Items

  • Flammable, explosive, or hazardous items.
  • Sharp objects not properly packed.
  • Items restricted by local regulations.

Flight Guidelines

AirGo ensures a safe and comfortable flight experience. Please follow these guidelines to avoid delays and ensure smooth travel.

Check-In

  • Online check-in opens 24 hours before departure.
  • Arrive at the airport at least 2 hours before domestic flights and 3 hours before international flights.
  • Have a valid government-issued ID and booking reference ready.

Boarding

  • Boarding starts 40 minutes before departure.
  • Listen to announcements and follow staff instructions for gate entry.
  • Keep boarding pass and ID handy for verification.

Onboard Rules

  • Follow crew instructions at all times.
  • Electronic devices must be in airplane mode during takeoff and landing.
  • Seat belts must be fastened while seated.
  • Smoking is strictly prohibited on board.

Luggage & Personal Items

  • Follow baggage allowances stated in your ticket type.
  • Keep personal items under the seat in front of you.
  • Do not block aisles or emergency exits with your belongings.

Safety & Security

  • Report any suspicious activity to the crew immediately.
  • Review emergency exits and procedures in the safety card carefully.
  • Comply with all airport security and airline policies.

Travel Requirements

AirGo requires all passengers to comply with domestic travel rules to ensure a smooth journey.

Identification

  • Valid government-issued ID for all passengers.
  • Consent forms for minors traveling without parents, if applicable.

Health & Safety

  • Follow airline and airport health protocols.
  • Wear masks if required by local regulations.
  • Passengers with illnesses should defer travel to avoid spreading infection.

Additional Documents

  • Travel itinerary and booking confirmation.
  • Special permits for pets or restricted items, if applicable.

Always check your airline’s latest travel policies before your flight. For more information, visit the AirGo Travel Requirements page.