Baggage Information
AirGo allows passengers to carry one personal item plus checked baggage depending on ticket type. Always check your ticket allowance before packing.
Carry-On Baggage
- 1 Hand Carry - Maximum 7 kg, fits overhead bin (56 x 36 x 23 cm).
- 1 Personal Item - Laptop bag, handbag, or small backpack under the seat.
- Infants may carry 1 small diaper bag additionally.
Checked Baggage
- Economy Class - 7 kg checked baggage included.
- Business Class - 30 kg checked baggage allowance.
- First Class - Extra large checked baggage allowance.
Oversized or overweight bags incur extra fees. Always check AirGo Philippines Baggage Information before your flight.
Prohibited Items
- Flammable, explosive, or hazardous items.
- Sharp objects not properly packed.
- Items restricted by local regulations.
Flight Guidelines
AirGo ensures a safe and comfortable flight experience. Please follow these guidelines to avoid delays and ensure smooth travel.
Check-In
- Online check-in opens 24 hours before departure.
- Arrive at the airport at least 2 hours before domestic flights and 3 hours before international flights.
- Have a valid government-issued ID and booking reference ready.
Boarding
- Boarding starts 40 minutes before departure.
- Listen to announcements and follow staff instructions for gate entry.
- Keep boarding pass and ID handy for verification.
Onboard Rules
- Follow crew instructions at all times.
- Electronic devices must be in airplane mode during takeoff and landing.
- Seat belts must be fastened while seated.
- Smoking is strictly prohibited on board.
Luggage & Personal Items
- Follow baggage allowances stated in your ticket type.
- Keep personal items under the seat in front of you.
- Do not block aisles or emergency exits with your belongings.
Safety & Security
- Report any suspicious activity to the crew immediately.
- Review emergency exits and procedures in the safety card carefully.
- Comply with all airport security and airline policies.
Travel Requirements
AirGo requires all passengers to comply with domestic travel rules to ensure a smooth journey.
Identification
- Valid government-issued ID for all passengers.
- Consent forms for minors traveling without parents, if applicable.
Health & Safety
- Follow airline and airport health protocols.
- Wear masks if required by local regulations.
- Passengers with illnesses should defer travel to avoid spreading infection.
Additional Documents
- Travel itinerary and booking confirmation.
- Special permits for pets or restricted items, if applicable.
Always check your airline’s latest travel policies before your flight. For more information, visit the AirGo Travel Requirements page.